Aiken ENT exists to serve the patients of this region with the finest Otolaryngology – Head and Neck Surgery services available, while maintaining respect and courtesy for patients and staff, and promoting the health and prosperity of every employee.
"Timely Service - We aspire to provide service to our patients as rapidly as possible within the clinical purview of their condition: urgent conditions expedited and routine conditions within a window of several days. On appointment days, we aspire to minimize the time patients must wait to be seen."
Excellence / Quality of Care - In our practice methods, we aspire to meet or exceed all relevant measures of Otolaryngic standards of excellence as promoted by our professional academy (American Academy of Otolaryngology / Head and Neck Surgery) and our own professional judgment. When presented with cases or conditions that require levels of expertise that we do not possess, we aspire to rapidly refer patients to centers that do possess that expertise. In all cases, excellent patient service is our number one priority.
Decorum / Professionalism - We aspire to maintain a constant level of professional demeanor in our work environment. This will be manifested in our style of dress, neatness of grooming, courteous and helpful attitude and language, willingness to take on new work assignments and help others with their work, maintenance of a clean work space, respectful attitude towards other members of the office, and regular efforts to improve / expand upon one's knowledge and skills that are needed to perform work duties.